Do you know what you need to do when you buy, sell or move into a new property? This section tells you everything you need to know.
When you buy a property, your conveyancer is required to tell you:
If you are a conveyancer, please contact us to get this information.
In most cases, the property is already connected, unless:
Before you buy, make sure you are informed. These checklists of questions will help you understand the connections on your property.
When you sell a property, your conveyancer will arrange for a special reading of the water meter. As a part of the property settlement, your conveyancer adjusts water use based on the daily average for the property between our last meter reading and your settlement date. The water usage charge will be listed on the next bill we send to you when we next read your meter. As the new owner, this charge is now your responsibility.
The vendor is responsible for rates and charges up to and including the date of settlement. After settlement the buyer becomes responsible.
Note that a fee applies for special meter readings. You can view our fees and charges here.
Please Contact Us if you need to make your own arrangements for a special meter reading.
No, unless the property is being demolished. If so, please refer to our fees and charges.
Water supply in the surrounding area may be impacted as we resolve this issue. Traffic restrictions may also apply. Reference Number WO: 07042139