Report a Fault Online

Report a Fault Online

This form will allow you to easily report minor leaks and faults online in around 3 minutes.

About the Problem
The problem is located
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I want to report
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No Water

Please call us (24/7) on 1300 SA WATER to let us know if you have no water.

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A sewerage problem

Please call us (24/7) on 1300 SA WATER to report a problem with your sewerage service.

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Burst or leak on road or footpath

Please call us (24/7) on 1300 SA WATER to let us know if you have seen a burst or leak on a road or footpath.


Warning Is the leak coming from a metal plate or fireplug (yellow plate) on the road or footpath?

If so, you can report it online.

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Something else

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Water quality
Before you report a water quality problem please have a look the pages find the source of your water quality problem and common problems experienced by customers. If you are still concerned, please call us.
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Private irrigation and pipework
This is the responsibility of the property owner. Please consult a licensed plumber. If you are unsure, please call uson 1300 SA WATER or use our Contact form for more information.
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Storm water
Stormwater drains are a local council responsibility. If you see storm water drains overflowing, please contact your local council.
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Council serviced recycled water
This is the responsibility of your council.

For other problems, please call us (24/7) on 1300 SA WATER

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  • Major faults

  • Resolved

  • Both Rd
  • Shea-Oak Log
  • 21/09/2017
  • Water On
  • 21/09/2017 05:13 PM - We are on-site responding to an incident in Shea-Oak Log. Water should now be back on. Our crews may remain on site to perform further work. Traffic restrictions may also apply. Reference Number WO: 06034304.
  • See all major faults

  • Scheduled works

  • Underway
  • Kintore Av
  • Prospect
  • 21/09/2017
  • Supply Interruption
  • Estimated start time (water off): 22/09/2017 09:00 AM
    Estimated restore time (water back on): 22/09/2017 04:00 PM

    We’re committed to improving your services and are undertaking maintenance work in Prospect. Water supply in the surrounding area may be impacted during the above times. Traffic restrictions may also apply.


  • See all scheduled works