Technical issues relating to incoming calls to our Customer Care Centre and customer access to MySAWater have now been resolved.

If you need to report a water or sewer network fault, or have an account query, please call us on 1300 SA WATER (1300 729 283).

There are also self-serve options available on our website.

Thanks for your patience.

Art on infrastructure

Art on infrastructure

Murals and large-scale artworks play an important role in creating a vibrant community.

While the role of our state-wide network of water towers, pump stations, storage tanks and pipelines is to deliver clean and safe drinking water to our customers, they can also provide a canvas for public art that everyone can enjoy.

As part of our art on infrastructure program, we work with community organisations and groups to seek funding for, plan and execute projects which use art to celebrate the significance of water to South Australia, and its connection to the local community.

Artists are asked to design three different concepts that include an element of water, along with either a connection to cultural diversity and the importance of Aboriginal culture, the natural environment, or the history of the local area. Our Executive panel will then select the final design, taking into consideration the community organisation’s feedback.

If you have any SA Water infrastructure in your local area that you’d like to transform into a masterpiece, please contact to learn more.