SA Water's functions and decisions directly affect the public. The Freedom of Information Act 1991 makes it possible for you to access information that we hold. It promotes transparency, and helps you to participate in our decision-making.
We also publish a lot of information on our website, from annual reports to reservoir data. More information about SA Water and the information we hold is available in our Freedom of Information Statement PDF, 102.41 KB.
SA Water holds the following types of documents: (Please note that under the Freedom of Information Act 1991, some of these documents may not be available to you)
The type of form you need depends on what you want to access. You can submit your application in person, by post or by email.
You can lodge your application by email, post, or in person.
The fees outlined below are pursuant to Freedom of Information (Fees and Charges) Variation and Freedom of Information Act 1991 - Applicable to Section 13(c), 29(2)(b) and 19(1)(b) and (c).
Application Fee: Access a document
Application Fee: Internal Review
For our work accessing documents about you.
*NOTE: Only the first two hours is free. After that, every 15 minutes will cost you $12.50
For our work accessing documents that are not about you.
Photocopies (per page)
For all other formats, you will need to pay the cost of reproduction. This includes photos, x-rays, videos, and CD's.
Payments can be made by cheque or money order. If you can't do this, please contact us.
You need to contact us if you: