• Customer service 1300 650 950

  • 24/7 Fault report line 1300 SA WATER

Pro-disclosure

Pro-disclosure

Transparency is an important part of how we conduct business. In the interest of promoting that transparency, SA Water actively discloses the information you will find below. This information is made available online for anyone to access, such that there is no need to make a Freedom of Information (FOI) application.

If you wish to obtain older records than those which appear on this page, you can contact the Freedom of Information Officer: freedomofinformation@sawater.com.au

Dividends and Community Service Obligations

Each year, we pay dividends to the State Government. We also receive payments known as Community Service Obligations (CSOs).

We must pay dividends under the Public Finance and Audit Act 1993. Dividends are currently worked out on 95% of our after-tax profit. This is set by the government's Financial Ownership Framework for Public Non-Financial Corporations.

We are paid Community Service Obligations (CSOs) for the services we have to provide, but which are not for profit. The majority of the payment is for providing water services in country areas at metropolitan water prices. We don't charge the full cost of providing those services.

($'m)

96/97

97/98

98/99

99/00

00/01

01/02

02/03

03/04

04/05

05/06

06/07

Dividends payable*

91.2

105.8

144.4

175.2

135.5

137.2

164.8

174.1

155.2

217.5

208.1

Community Service Obligation revenue*

72.0

74.4

77.1

85.3

86.1

90.4

91.7

101.6

103.4

152.2

156.2

Net contribution*

19.2

31.4

67.3

89.9

49.4

46.8

73.1

72.5

51.8

65.3

51.9

($'m)

07/08

08/09

09/10

10/11

11/12

12/13

13/14

14/15

Dividends payable*

186.1

161.3

169.0

169.0

218.0

235.8

196.2 184.0

Community Service Obligation
revenue*

164.6

183.1

198.5

180.8

153.3

106.8

125.8 128.0

Net contribution*

21.5

-21.8

-29.5

-11.8

64.7

129.0

70.4 56.0


*Note: All figures in the above tables are as accrued by SA Water. These numbers may differ from the actual cash payments made to or received from government.

Expenditure by the Chief Executive

Credit Card Expenditure

This document has the details of the Chief Executives credit card expenditure. We update this regularly as information becomes available. 

Chief Executive Overseas Travel Details

MonthDestinationReason for travelTotal Cost
 Nil 

SA Water Staff Overseas Travel

This document has the details of all SA Water employees' overseas travel records PDF, 97.36 KB. We update this regularly as information becomes available.

Mobile Phone Expenditure

Month Total Cost
February 2017$60.55
January 2017$31.95
December 2016$45.41
November 2016$21.70
October 2016$21.20
September 2016$25.69
August 2016$23.11
July 2016 $16.72
June 2016$17.88
May 2016$73.49
April 2016$251.61
March 2016$120.66

  • Major faults

  • Underway

  • Illawarra Av
  • Hove
  • 25/05/2017
  • Water On
  • Last Updated: 25/05/2017 09:59 PM - We are on-site responding to an incident in Hove. Water should now be back on. Our crews may remain on site to perform further work. Traffic restrictions may also apply. Reference Number WO: 05835089.

  • See all major faults

  • Scheduled works

  • Underway
  • Davies St
  • Willaston
  • 25/05/2017
  • Supply Interruption
  • Estimated start time (water off): 29/05/2017 09:00 AM
    Estimated restore time (water back on): 29/05/2017 04:00 PM

    We’re committed to improving your services and are undertaking maintenance work in Willaston. Water supply in the surrounding area may be impacted during the above times. Traffic restrictions may also apply.


  • See all scheduled works