Disclosure log
We have established a disclosure log to enable central access to non-personal information that has been released by SA Water under the Freedom of Information Act 1991 (the FOI Act). This will help information that may be of interest to the public to be readily identified and accessed by the community at large. Providing access to this information is part of our commitment to transparency and accountability.
Our disclosure log is a record of information released in response to formal access applications from an individual or organisation that we consider to be of interest to other members of the public.
Updates to the log will occur as soon as practicable following release of the determination and documents to the original applicant. However, we will not provide:
- details of requests related to the personal affairs of an individual
- information which has been determined exempt from release pursuant to Schedule 1 of the FOI Act
- information which could be considered defamatory or a breach of confidentiality or reasonably be anticipated to cause harm to a person.
Freedom of Information fees can be found here.
| Reference | Date of Determination | Application Details | Link to determination and/or documents |
|---|---|---|---|
| SN1179 | 24/12/2025 | We are seeking results of a full 'pressure and flow test' for a property at 17 Jordan Street, Plympton Park. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1175 | 14/01/2026 | Copies of any documents, whether digital or in hard copy, in the possession, custody or control of SA Water relating to: 1) SA Water’s response to an incident in December 2024, whereby the property at 34 Foster Street, Parkside (Property) was flooded with sewage due to a blockage (Blockage). 2) Showing where the Blockage was located, the direction of flow on Foster Street and findings and/or observations made by SA Water representatives when investigating the Blockage, including any items found within the pipes; 3) What remediation and/or mitigation measures have been undertaken at the Property in response to the Blockage or are still being considered by SA Water in response; 4) SA Water representative’s views on the impact (if any) of the tree, located adjacent to the Property, on SA Water’s ability to provide services to the Property; 5) Whether SA Water is planning to replace the sewer pipes that service Foster Street and the Property; and 6) CCTV footage and images taken of the Blockage; including (but not limited to) documents containing plans, investigations reports, notes and/or correspondence to third party contractors. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1174 | 7/01/2026 | We request the following specific documents held by SA Water in relation to the burst water main incident that occurred on or around 5 January 2024 on the public road near or outside 1 Kevin Taylor Lane, Bowden SA 5007 (‘the Incident’): 1. Copies of SA Water’s incident notification records, incident logs, or job creation records that record the date and time the Incident was first reported to SA Water and the date and time SA Water recorded the Incident as resolved or completed. 2. Copies of any incident report, field report, fault analysis, or similar document prepared by SA Water staff or contractors that records SA Water’s assessment of the cause of the Incident. 3. Copies of the work order(s), job sheet(s), or maintenance record(s) created for the physical repair of the water main in relation to the Incident, and any associated repair completion report. 4. Copies of SA Water customer interaction records, complaints, or fault reports relating to the same water main for the period 4 December 2023 to 4 January 2024 (i.e., the month leading up to the Incident), to the extent those documents refer to defects within, or potential failure of, the main. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1172 | 17/12/2025 | SA Water Reference: CN:003441689. Property Location: 428 MARION RD PLYMPTON. Fault Report Number: 01772544. Classification: Leak on road - Flowing. Reported: 27/10/25. Attended: 27/10/25. Problem: Burst. Cause: Circumferential Crack. Remedy: S/S Band. I need to know if this circumferential crack to the cast iron main was caused by corrosion, thermal expansion and contraction, or external forces? In your experience has or can a cast iron main crack from being hit by an excavator's rubber bucket? | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1169 | 10/11/2025 | I request access to all documents relating to the plumbing works, approvals and sewer connection for the property: 2 Fleet Street, Seaford SA 5169. Specifically, I seek: Applications and approvals submitted to SA Water for connection to SA Water sewer infrastructure. Certificates of Compliance/eCoCs, including the name of the licensed plumber, dates of work, and details of excavation and sewer connection activities. Any associated documents held by SA Water or the Office of the Technical Regulator, including records identifying the licensed plumber who carried out the work and the relevant dates. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1168 | 12/11/2025 | Seeking documents relating to Hamilton Terrace at Paradise SA 5075. 1. Maintenance and inspection records for water mains on Hamilton Terrace at Paradise from 1 January 2024 to date. 2. Incident reports and repair logs relating to water mains leaks or other flooding incidents on Hamilton Terrace at Paradise on 16 March 2024. 3. Any correspondence (both internal and with residents or any other person) relating to water mains leaks or other flooding incidents on Hamilton Terrace at Paradise on 16 March 2024 including those relating to temporary accommodation or repairs. The documents are required to assess the circumstances of damage that occurred to several residential properties on Hamilton Terrace on or around 16 March 2024. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1167 | 20/10/2025 | Access to SA Water Site photographs for the buried water lines and location of water riser at Lot 82 Cambridge Street, Brahma Lodge, South Australia. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1166 | 27/11/2025 | I would like to access camera images and any other photos taken when SA Water performed assessment on a sewage on our property at 28 Bordeaux Drive, Woodcroft. Work has been done on 07/10/25. Work reference number is: 01754580. Also, if there are reports or any findings. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1165 | 7/12/2025 | I request all documents held by SA Water regarding the amount of re-lays being undertaken across South Australia since 1 July 2020, including any documents discussing/considering the process/policies for prioritising re-lay work. I request all documents held by SA Water regarding the location and dates of water main bursts since 1 July 2020. Date Range: 1/07/2020 - 01/10/2025. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1164 | 27/11/2025 | Copies of permit (commercial culling and destruction permits) applications to cull kangaroos on SA Water land for 2025. Number of kangaroos culled on SA Water land, broken down to each property/reservoir. Surveys conducted of SA Water land for kangaroos in 2025. Date Range: 9/01/2025 - 3/10/2025. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1163 | 4/12/2025 | All documents, correspondence and information held by SA Water relating to plans for paths in Hope Valley Reservoir including previous plans, draft versions and correspondence with the Minister's Office. Date Range: 19/03/2022 - 22/09/2025. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1162 | 16/10/2025 | A copy of the document presented to the Opening Reservoirs Taskforce in 2021 that included indicative capital costings for upgrading the Hope Valley water treatment plant. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1161 | 11/11/2025 | Requesting access to all documents relating to the environmental assessment, design, modelling, and management of tailwater discharge for the proposed Port Lincoln seawater desalination plant. Specifically: Hydrographic, oceanographic, and engineering design reports for the plant and diffuser infrastructure, including modelling of tailwater discharge, dilution, tidal behaviour, and residence times. Reports on tailwater quality, quantity, release timing, storage requirements, and environmental protection parameters. Policies, procedures, and operational guidelines governing tailwater management and measures to prevent environmental harm, including during low tide or low movement conditions. Environmental impact assessments or studies addressing marine species susceptibility, toxicity thresholds, and required release parameters. EPA design specifications or other documents regarding intake screening, filtration systems, and backflush pulsing to minimise entrainment of marine organisms. Any other documents relevant to environmental protection measures for the proposed facility. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1159 | 23/10/2025 | We act for Maptek Pty Limited. On 5 and 6 July 2023, a flood occurred at 31 Flemington Street, Glenside SA 5065 (our client’s property) as a result of a burst water main. We are seeking reports regarding the burst water main and information regarding SA Water’s maintenance and renewal practices. We have attached an authority from our client. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1158 | 8/10/2025 | From 1/7/2024 to 30/6/2025 SA Water provide results of Pesticides sampling data that is monitored (routine-non-routine) by SA Water in all waterways: Surface water, Raw Water, Groundwater (Bores), Stormwater etc. in South Australia. SA Water provide results of Polyfluoroalkyl Substances (PFAS) sampling data that is monitored (routine-non-routine) in all waterways: Surface water, Raw water, Groundwater (Bores), Stormwater, etc. in South Australia. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1157 | 8/10/2025 | From 1/07/2025 to 30/06/2025 request SA Water provide details of tap drinking water quality testing results (data) from: routine/non-routine/re-tests/investigation measured at SA Township sites/Remote Communities in accordance with ADWG health levels. All parameters/components including any detections of PFASs, Microplastics and Pharmaceuticals. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1155 | 15/10/2025 | Seeking documents showing the total volume of brine discharged into the ocean from the following desalination plants: Adelaide Desalination Plant (Port Stanvac), Kangaroo Island Desalination Plant for the period 1 October 2024 – 30 April 2025. If available, please provide the data in megalitres (ML) or cubic metres, preferably broken down by month. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1154 | 3/10/2025 | Details of the brine discharge from the SA Desalination plant, namely: * Location of the disposal outlet of the brine discharge into Gulf St Vincent; * Details of any processing of the brine stream prior to discharge into the gulf. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1153 | 27/08/2025 | All work orders, service reports, scopes of work, damage reports, causation reports, repair reports and all other related materials in relation to the burst watermain incident which began on or around 5 January 2024 (the Incident) on the public road near or outside 1 Kevin Taylor Lane Bowden SA 5007 (the Premises). Any records or materials which may indicate the precise commencement and cessation dates and times of the Incident. Any records or materials which may indicate the cause of the Incident. Any records or materials which may indicate the precise location of the fault, issue or defect which caused the Incident. Records of all previous incidents, complaints or reports regarding any prior significant or extended burst watermain or water outflow incidents within a 5km radius of the Incident in the previous 3 years leading up to the Incident. Any records or materials which may indicate prior knowledge by SA Water that the fault, issue or defect which caused the Incident existed, and/or that the Incident was reasonably likely to occur. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1152 | 22/09/2025 | Requesting any Kangaroo Surveys carried out in the past 10 yrs at Hope Valley Reservoir. All results please on numbers counted, method used and including correction factors. How much land do these kangaroos have access to? Under the new plans and under the current development how much has the land these kangaroos have access to been reduced? | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1150 | 15/10/2025 | Seeking access information regarding a leak (around June 2025 or just before) out the front of the property at 183 Jeffcott Street, North Adelaide. We are looking at when the leak occurred, size of the leak, when it was fixed etc. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1149 | 24/12/2025 | I request access to all documents held by SA Water relating to the following incident: SA Water Reference: CN:003226385. Location: 26–28 Cooroora Crescent, Lonsdale (LT16 LT8 D9420+). Known details: Water was cut to the property on 07/03/2025 following a plumber’s request. REDARC identified the loss of emergency water during an internal safety check and contacted SA Water on 06/06/2025 to request reinstatement. Information sought: The name, date and circumstances of the initial request to cut water (plumber request). All SA Water communications advising the owner that emergency water had been cut. All SA Water communications to the owner or plumber regarding the status of works or expected reinstatement timeframes. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1148 | 12/09/2025 | Seeking arborist report and risk assessment documents from SA Water and contractor “Taking Care of Trees” relating to surrounding properties at 7 Haddington Street, Valley View 5093. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1147 | 8/10/2025 | All SA Water reports and footage from resolved jobs that were completed by SA Water at inspection point/property 79 Leabrook Drive, Rostrevor SA 5073. This relates to tree root damage to our sewer pipes and ongoing blockages caused by tree roots. There is a big gum tree on the street side not far from inspection point. This information is required to make a case to the council to assist us with covering the cost for new piping or making an insurance claim. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1146 | 16/09/2025 | A copy of all documents relating to the feasibility of opening Hope Valley Reservoir to recreational fishing. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1145 | 16/10/2025 | A table of the number of fines issued for fishing at Hope Valley Reservoir annually between 2020 and 2024. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1144 | 16/09/2025 | A table of the number of annual visitations to Hope Valley, Bundaleer, Happy Valley, Myponga, South Para, Warren, Aroona Dam and Beetaloo Reservoirs between 2020 and 2024. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1143 | 16/09/2025 | A table of the number of fishing permit applications made to SA Water and the income generated from applications per annum from 2020 to 2024, broken down by permit type (3-day, 10-day and annual). | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1142 | 16/09/2025 | A table of the number of fish by variety released into the Happy Valley Reservoir per annum and the stocking cost for each variety per annum from 2020 to 2024. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1141 | 27/08/2025 | Please provide access to all documents (digital or hard copy) held by SA Water relating to a burst water main or other water infrastructure located at or around 17 Liddiard Street, McLaren Vale SA 5171, as well as any water main or infrastructure within 250 metres of this location, for the period 2020 to the present. The scope of this request includes, but is not limited to: 1. Investigation reports and incident reports 2. Records of interview, notes, and statements 3. Records of complaints or notifications 4. Photographs and other images 5. Maintenance and inspection records 6. Scopes of work and records of works undertaken 7. Invoices 8. Correspondence with third party contractors relating to water egress events 9. Data and records relating to acoustic leak detection sensors 10. Any other documents relating to works carried out on the relevant water mains or associated infrastructure. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1140 | 27/08/2025 | Please provide the following records relating to Hamilton Terrace, Paradise (SA 5075) for the period 2015 to present: 1. Maintenance and inspection records for water mains on Hamilton Terrace. 2. Incident reports and repair logs for water main leaks or flooding incidents on Hamilton Terrace, including but not limited to those occurring in 2015, 2017, 2019, and 2024. 3. All documents and correspondence relating to call outs, works, or other incidents on Hamilton Terrace, including infrastructure risk assessments, planned upgrades, and mitigation strategies. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1136 | 29/09/2025 | Please provide all records relating to repair works carried out in Normanville, South Australia on 23 May 2025, including pipe removal and repairs to Field Street and adjoining areas. This includes contractor work orders, completion certificates, details of licensed asbestos workers present, the quantity of asbestos identified or suspected and removed, and all communications with the District Council of Yankalilla regarding intended road works or notices issued under emergency works provisions. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1139 | 25/06/2025 |
From 1/5/2024 to 30/6/2025. Request Routine and non-routine: sampling data** from SA Water's: *Bolivar WWTP, including the monitoring of the Virginia Irrigation Scheme (VIS) *Bolivar high salinity WWTP, *Christies Beach WWTP, *Glenelg WWTP *Aldinga WWTP. **All Parameters including any detections of Polyfluoroalkyl substances(PFASs), personal care products, Pharmaceuticals, Microplastics etc. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1138 | 25/06/2025 |
From 1/5/2024 to 30/6/2025 SA Water provide data** from all sampling/ monitoring points from: *Bolivar Advance Water Recycling Plant (e.g. filtration, disinfection, chlorine (post u/v), reuse after chlorination, blended recycled water: *Bolivar Managed Aquifer Recharge (MARs) monitoring and production wells. *Northern Adelaide Irrigation Scheme NAiS) Two Wells Storage ponds. ** All Parameters including any detections of Polyfluoroalkyl substances (PFASs), Personal care products, Phannaceuticals and Microplastics etc. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1137 | 25/06/2025 | Results/ sampling* Polyfluoroalkyl substances (PFAS)* * data from the biosolids produced from all of SA Water's Metropolitan & Country WWTPs. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1135 | 24/06/2025 | Requesting access to detailed reports relating to all works undertaken at Albert Street, Dulwich, SA, 5065 due to ongoing issues with our water and sewer supply. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1134 | 19/06/2025 | Access two SA water reports made on my property in regards to a blocked easement. The owner of the flat where the easement runs through is disputing that my blocked sewerage pipe has been caused by the cedar tree that is growing over the easement. He also wants proof that the blockage was on his property. The first call out by my plumber to SA water was Sunday February 23/2025. The second call out by my plumber was Thursday April 10th. SA water attended both jobs and cleared the easement from outside flat. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1133 | 17/06/2025 | We request a copy of any documents, whether digital or in hard copy format, which are in SA Water’s possession, custody or control in relation to a wastewater main located at the rear of Crampton Street, Fairview Park SA 5126, and any other main within 250 meters for the period of 2020 to present, including but not limited to investigation/ incident reports, records of interview, notes, statements, records of complaints/ notifications, images, maintenance and/ or inspection records, scope of works undertaken, invoices and correspondence to third party contractors, records of complaints/ notifications received by SA Water in relation to water egress events, records of data relating to acoustic leak detection sensors and any other relevant documents in relation to any works carried out on the subject/ surrounding main, and water infrastructure. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1131 | 29/05/2025 | Property Location: Andrew Ave, Salisbury East, SA, 5109 A water reading meter was taken on 12 May 2025 at the above property for which I am the landlord, with the water meter subsequently being replaced. At the time it was replaced the meter reading was reported as 6754kL, representing a usage of 240kL from the last reading, which was also approximately double the water usage from the previous period (which was also over summer). This reported usage appears to be abnormally high given the time of year and previous water consumption rates, however the meter reading can not be confirmed by the tenant as the water meter was replaced. Accordingly, I request that SA Water provide definitive proof of this meter reading via a photo of this meter reading from the water meter that was replaced on 12 May 2025. Note that I am the Landlord of this property which is managed through TIPS Property Management, | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1126 | 14/05/2025 |
All documents in relation to the sewerage overflow in or around Vine St, Magill SA 5072 on or around 3 April 2022 including, but not limited to, call logs, service requests, work orders, reports, photos, videos and correspondence; * A map of the area marked with the location of the sewage overflow on or about 3 April 2022. * All documents relating to action taken following the sewerage leak in or around Vine St, Magill SA 5072 on or around 3 April 2022, including but not limited to, causation and forensic reports, quotations, invoices and repair authorities * Any and all correspondence between the agents/employees of SA Water and the owners and representatives of Vine St, Magill SA 5072. * All documents relating to the damage caused to the property at Vine St, Magill SA 5072 as a result of the sewerage overflow, including but not limited to, records of complaints, reports and correspondence. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1121 | 13/05/2025 |
We are seeking to obtain documents relating to a pipe burst and/or water leak at or around Davenport Terrace, Hazelwood Park SA 5066 on 29 April 2022. We seek to obtain the following documents: a)A copy of any phone transcripts and audio recordings of phone calls made or received by SA Water, complaints, calls, emails and other correspondence including file notes regarding the pipe burst and/or water leak on 29 April 2022; b)A copy of all work orders and attendances notes related to the rectification works carried out on the on or after 29 April 2022; and c)A copy of any investigation, photographs, incident reports, correspondence, expert reports and assessor reports investigating the cause of the incident on 29 April 2022." | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1125 | 12/05/2025 | I seek access to: 1) the most recent version of the project schedule (including planning/licencing stages) for dredging work associated with SA Water’s proposed desalination plant at Billy Lights Point. 2) The most recent draft or final version of the EPA application, including attachments, for license for the dredging work associated with SA Water’s proposed desalination plant at Billy Lights Point. 3) If not already included in item 2, the Dredge Management Plan. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1122 | 29/04/2025 | ."We act for Ansvar and its insured, Warrina Homes Incorporated. Our client's property at Reservoir Road, Hope Valley sustained damage on 21 March 2024 when a water main on Reservoir Road, Hope Valley ("Reservoir Road") burst allowing water to inundate the property ("the Incident"). Pursuant to the Freedom of Information Act we request the following documents: 1. All documents in relation to the Incident including but not limited to call logs, service requests, work orders, complaints, reports, photos, videos (including CCTV footage) and correspondence. 2. A map of the area marked with the location of the Incident. 3. All documents relating to action taken following the Incident including, but not limited to, reports, quotations, tax invoices, and repair authorities. 4. All documents relating to damage caused to our client's property at Reservoir Road, Hope Valley as a result of the Incident including but not limited to records of complaints, reports and correspondence. 5. We have identified the following streets in the vicinity of the burst water main in or around Reservoir Road (collectively referred to as the Surrounding Streets): i. Grand Junction Road between Delray Ave and Tarana Road ii. Berri Road iii. Carlson place iv. Hoover Road We seek copies of the following documents in relation to the Surrounding Streets: (a) service requests, work orders and reports relating to the failure of water mains in the Surrounding Streets for the 7 year period preceding the Incident. This should include any photos or CCTV footage taken during investigation of the water main; (b) all documents outlining complaints made by customers in relation to the operation of water mains in the Surrounding Streets for the 7 year period preceding the Incident; (c) all documents including service requests, work orders, reports, maintenance records, quotes and invoices relating to the inspection and repair of water mains in the Surrounding Streets for the 7 year period preceding the Incident. This should include any photos or CCTV footage taken during inspections; (d) a copy of any internal policies relating to the inspection and repair or replacement of water mains in place at the time of the Incident; (e) a copy of the renewal and maintenance program in place outlining the upcoming water mains scheduled for renewal at the time of the Incident; (f) documents identifying the age, size, and material of pipes which make up the water mains in the Surrounding Streets as at the time of the Incident, including details of when pipes were last renewed or replaced; (g) if SA Water has any agreements in place with third parties for the inspection and repair of its water mains, please provide a copy of the agreement in place at the time of the Incident. Please note this request is not intended to be a request for personal information and we are content for any personal information to be redacted." | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1119 | 29/04/2025 |
All documents in relation to the sewerage overflow in or around Pirie St, Adelaide SA 5000 on or around 12 March 2019 including, but not limited to, call logs, service requests, work orders, reports, photos, videos and correspondence; * A map of the area marked with the location of the sewage overflow on or about 12 March 2019 * All documents relating to action taken following the sewerage leak in or around Pirie St, Adelaide SA 5000 on 12 March 2019, including but not limited to, reports, quotations, invoices and repair authorities * Any and all correspondence between the agents/employees of SA Water and the owners and representatives of Pirie St, Adelaide SA 5000. * All documents relating to the damage caused to the property at Pirie St, Adelaide SA 5000 as a result of the sewerage overflow, including but not limited to, records of complaints, reports and correspondence. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1120 | 22/04/2025 | "We act on behalf of RAA Insurance Ltd in relation to a property water damage claim which occurred on 19 June 2024 made by their insured, Thompson Circuit, Evanston Park SA 5116. The application is for: 1. All documents in relation to the pipe which burst at or near 15 Thompson Circuit, Evanston Park on 19 June 2024. 2. All documents in relation to any repairs or maintenance performed in relation to the pipe which burst at or near Thompson Circuit, Evanston Park in the period 1 January 2021 to 19 June 2024. 3. All documents in relation to any prior bursts (ie prior to 19 June 2024) of the pipe at or near Thompson Circuit, Evanston Park." | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1118 | 22/04/2025 |
All documents relating to the Incident, including notes, telephone records, recordings, loss adjusters' reports, investigation reports, work orders, photographs and video footage. (b) All documents relating to the cause of failure of the Pipe. (c) All documents relating to the maintenance and construction occurring around the Pipe from 25 July 2023 to 27 July 2023, including notes, telephone records, investigation reports and work orders. (d) All communications with Trenchless Pipelaying Contractors in respect of the Incident or the works it was conducting on or around 27 July 2023 on or around Miller Driver, Happy Valley SA 5159, (e) Any documents particularising when water flowing through the Pipe was turned on/off by South Australia Water from 26 July 2023 to 28 July 2023, including: (i) documents evidencing the decision to turn the water off (including any authority); and (ii) documents evidencing the decision to turn the water back on (including any authority). | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1117 | 10/04/2025 |
Acting on behalf of AAMI Insurance being the insurer of Please provide us with copies of your incident, assessment and engineering reports on the incidents of sewage overflow in the insured property at Portrush Road, Glenunga 5064 on 01.07.2024 | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1115 | 11/03/2025 | All SA Water records from January 2020 to March 2025 (hard copy and electronic) relating to SA water infrastructure at Boyd Crescent, West Lakes Shore, both within the Council verge and the property itself. - All SA Water records from January 2020 to March 2025 (hard copy and electronic) relating to applications submitted (including all supporting documentation) in relation to the land sub-division and development of Boyd Crescent, West Lakes Shore - All SA Water records from January 2020 to March 2025 (hard copy and electronic) relating to site visits undertaken by SA Water to inspect existing and new SA Water infrastructure, in particular the water meter as part of the land sub-division and property development .This includes all documented and verbal information, advice, instruction and direction issued/given to the developer and/or surveyor and/or developer’s sub-contractor and/or any other person relating to the existing water meter at Boyd Crescent, West Lakes Shore. This is to include the date(s) of when SA Water attended site and who the information, advice, instruction and/or direction was given to. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1114 | 06/03/2025 | We act on behalf of the City of Port Adelaide Enfield, the owner of Edward Smith Reserve on Grand Junction Road at Northfield SA 5085 (see enclosed signed authority to release documents from the Team Leader of Risk and Corporate Governance at the Council). We seek: * Any and all documents and correspondence related to incident SR: 01464794. This reference number was provided to our client by SA Water. * Any and all documents and correspondence relating to any call outs, works, or other incidents at Edward Smith Reserve from July 2022 to date. The documents are required to assess the circumstances of damage that occurred to the change rooms of the Greenacres Football Club at Edward Smith Reserve on or around 2 September. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1112 | 26/02/2025 |
request a copy of the following documents held by SA Water, in accordance with section 13 of the Freedom of Information Act 1991 (SA): In respect of the following addresses in South Australia: a. Circuit Drive, Hendon; b. Philips Crescent, Hendon; c. Butler Drive, Hendon; and d. Philips Crescent, Hendon. copies of the following documents are requested in respect of each property: 1. copies of all current and historical trade waste agreements, discharge permits, registrations, licences, exemptions (Licences); 2. all reports and correspondence provided to SA Water in compliance with the conditions of the relevant Licence(s); and 3. all non-compliance notices, orders and correspondence related to all non-compliance notices or orders issued in respect of each Licence(s) and /or each property. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1111 | 26/02/2025 | All correspondence between SA Water and developers in relation to sewer and water infrastructure upgrades. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1110 | 11/02/2025 | I would like to access the SA Water Acitvity in Sewer Blockages On Bluehills Road O'halloran Hill SA from March 2024 Until September 2024 | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1108 | 30/01/2025 | Cassandra Curtis procured insurance through Hollard Insurance Partners trading as CBA insurance for their property at Ryan Street, Moonta SA. On 4 February 2020, the Insured Property was damaged by water ingress. There has been some reports that there were repairs works to the stopcock valve on the mains water supply (the Incident). We kindly seek documentation on the Incident and the stopcock valve including but not limited to all reports, maintenance reports for three years prior to the Incident and Incident itself, emails, memoranda, records of communication, complaints, communication regarding the incident, statements and notebook entries that were made in connection with the Incident. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
Due to the large size of some determinations, these are unable to be housed online. For a copy of the documents and determination, please email: freedomofinformation@sawater.com.au.
If you wish to obtain records in another form, you can contact the Freedom of Information Officer at freedomofinformation@sawater.com.au