Disclosure log
We have established a disclosure log to enable central access to non-personal information that has been released by SA Water under the Freedom of Information Act 1991 (the FOI Act). This will help information that may be of interest to the public to be readily identified and accessed by the community at large. Providing access to this information is part of our commitment to transparency and accountability.
Our disclosure log is a record of information released in response to formal access applications from an individual or organisation that we consider to be of interest to other members of the public.
Updates to the log will occur as soon as practicable following release of the determination and documents to the original applicant. However, we will not provide:
- details of requests related to the personal affairs of an individual
- information which has been determined exempt from release pursuant to Schedule 1 of the FOI Act
- information which could be considered defamatory or a breach of confidentiality or reasonably be anticipated to cause harm to a person.
Freedom of Information fees can be found here.
| Reference | Date of Determination | Application Details | Link to determination and/or documents |
|---|---|---|---|
| 26-005 | 15/10/2026 | Documents relating to the remuneration packages and performance allowances of SA Water Staff. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| 26-017 | 14/10/2026 | "...All optical water quality sensor telemetry data, calibration records, maintenance logs, and transmission outage reports for monitoring hardware stationed at or servicing the Seaford coastal outfall. All internal incident reports, maintenance tickets, emails, or memos acknowledging periods where these specific sensors were offline, bio-fouled, uncalibrated, or failing to transmit real-time data during high-flow or storm events. Timeframe: Records generated between 1 January 2025 and 28 February 2026..." | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| 26-018 | 14/10/2026 | "...access to digital telemetry logs and operational records held by SA Water regarding infrastructure performance along the southern metropolitan coastal corridor (Christies Beach, Seaford Beach, and surrounding catchment zones) between 1 January 2025 and 31 May 2025. The scope of this application covers unredacted technical data and records for: SCADA Historical Archives & PLC Registers: Unredacted register logs for the Surf Street Pumping Station and Christies Beach Wastewater Treatment Plant, specifically capturing hydrostatic pressure spikes, wet-well high-level alarm triggers, daily discharge volumes, and automated or manual weir-gate activation timestamps. Ammonium & Nutrient Telemetry: Unredacted water quality grab-sample results, laboratory assays, and continuous sonde sensor logs tracking Total Ammonia Nitrogen (TAN), ionized/unionized ammonia (\text{NH}_4^+ / \text{NH}_3), and dissolved inorganic nitrogen concentrations within the drainage and outfall network. Infrastructure Maintenance & Bypass Logs: Work orders, operational override logs, and fault reports detailing any unpermitted, emergency, or automated relief valve discharges into the municipal stormwater network during the specified timeframe..." | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| 26-025 | 09/10/2026 | Documents relating to water leak/basement flooding on 1 King William Street, Adelaide SA 5000. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| 26-013 | 08/10/2026 | "...for the period 1 August 2024 to Present...SA WATER SCADA & TELEMETRY PARAMETERS Item 1: Christies Beach WWTP Headworks & Emergency Outfall Nodes Raw SCADA time-series trend data (L/s flow rate, 1-minute to 15-minute intervals) for Influent Flow vs. Plant Secondary/Tertiary Treatment Capacity. Event logs and timestamped actuation histories for all Wet Well High-Level Alarms (HLA). Position logs (% open / closed status) and actuation timestamps for the Emergency Bypass Valves and Outfall Divert Gates at Node GPS -35.1259, 138.4623. Item 2: Lyndhurst Reserve Subterranean Gravity Relief Valve (SRO) State-change digital event logs (0 = Closed, 1 = Open) for the Lyndhurst Reserve Gravity Relief Valve (GRV) at Node GPS -35.1900, 138.4800. Continuous depth and level sensor logs (m\text{ AHD}) for the associated trunk sewer line servicing the Seaford/Moana catchment during recorded rain events. Internal agency overflow notification logs and EPA pollution report references generated by automated SCADA alerts at this node. Item 3: Aldinga Wastewater Treatment Lagoon Interface Telemetry trend logs for Oxidation Lagoon Freeboard Level Sensors (m) at Node GPS -35.2890, 138.4810. Actuation timestamps, manual override records, and gate position logs for the Emergency Overflow Sluice Gates and spillway flow transmitters..." | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| 26-009 | 28/09/2026 | "...The daily SCADA (Supervisory Control and Data Acquisition) logs detailing any automated or manual bypasses, pump station overflows, and Sewer Relief Overflow (SRO) discharge events venting to the Seaford Stormwater Outlet/Weir and the Christies Creek/Christies Beach outfall network. The estimated or recorded volume (in megalitres or kilolitres) of wastewater/stormwater bypass discharged through these specific SRO nodes. Timeframe: Records generated between March 1, 2025, and February 28, 2026..." | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| 26-007 | 23/09/2026 | Documents relating to the sewerage connections and water infrastructure regarding wel.co. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| 26-014 | 04/09/2026 | Pressure/velocity logs relating to the high-pressure diffuser jets and brine outfall at the Adelaide Desalination Plant (Lonsdale), specifically during periods where the plant operated at or near 100% production capacity. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| 26-016 | 04/09/2026 | Designed and active sewer relief, overflow, bypass and emergency discharge infrastructure within the metropolitan area, together with its current operating and monitoring arrangements. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| 26-010 | 31/08/2026 | Total number of water main leaks and water main breaks reported during the 2025-2026 financial year. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1213 | 21/08/2026 | "...Date range 01/07/2025 - 30/06/2026 Request SA Water provide testing (data**) from all sampling/monitoring points for: - Bolivar Advance Water Recycling Plant (AWRP) e.g. filtration, disinfection, chlorine (post u/v), reuse after chlorination, blended recycled water include results from sampling the recycled water provided to the Northern Adelaide Irrigation Scheme (NAIS). e.g. Wells Storage Ponds. - Bolivar Managed Aquifer Recharge (MARs) monitoring and production wells. **All parameters including any detections of Polyfluoroalkyl substances (PFASs), personal care products, pharmeceuticals and microplastics etc..." | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1211 | 21/08/2026 | "...Date range 01/07/2025 - 30/06/2026 Results/sampling* Polyfluoroalkl substances (PFAS)** data from the biosolid produced at all SA Water Metropolitan and Country WWTPs *Sampling data to include description of sampling points (e.g. primary sludge, waste activated sludge, sludge lagoons, stored stabilised sludge, dried biosolids: **Where applicable include PFAS data of analysis of TOP/TOF assay in biosolids. Date range 01/01/2024 - 30/06/2026 Results from targeted PFAS sampling of soil of selected land parcels Results and or reports from SA Water's research work on crop uptake of PFAS - Note: Refer SA Water CAT-07201 18/12/2023..." | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1210 | 19/08/2026 | "...Date range 01/07/2025 - 30/06/2026 Routine and non-routine sampling data** from all monitoring points from SA Waters: - Bolivar recycled water treatment plant (RWTP), including the monitoring data of recycled water supplied to the virginia irrigation scheme (VIS) - Bolivar high salinity WWTP - Christies Beach WWTP - Glenelg WWTP - Aldinga WWTP ** All parameters including any detections of Polyfluoroalkyl substances (PFASs), personal care products, pharmaceuticals, microplastics etc..." | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1203 | 29/06/2026 | Documents relating to water ingress incidents at a property in Sellicks Beach SA 5174. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1205 | 15/05/2026 | CCTV footage and drawings for existing CWMS in Frank St, Vista SA 5091. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1202 | 25/05/2026 | Documents relating to on-going blocked drains, Cross Road, South Plympton SA 5038. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1177 | 21/05/2026 | Documents relating to a burst main that occurred on 23 July 2025, at Murray Street, Greenock SA 5360. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1189 | 14/05/2026 | Documents relating to a Sewer Overflow that occurred on 23 December 2025, at Ormond Avenue, Adelaide SA 5041. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1196 | 11/05/2026 | Documents relating to a burst main that occurred on 05 January 2024, at Fifth street, Bowden SA 5007. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1183 | 17/04/2026 | Documents relating to an escape of liquid that occurred on 27 July 2023, at Miller Drive Happy Valley SA 5159. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1192 | 15/04/2026 | Documents relating to a burst main that occurred on 06 July 2023, at Flemington Street Glenside SA 5065. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1198 | 08/04/2026 | Documents relating to fluoride in drinking water. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1195 | 26/03/2026 | Documents relating to an escape of liquid that occurred on 16 November 2023, at Prince George Parade Colonel Light Gardens SA 5041. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1184 | 04/03/2026 | Documents relating to a burst main that occurred on 29 January 2025, at Ayliffes Road St Mary's SA 5042. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1186 | 02/03/2026 | Documents relating to a blockage, between 01 January 2000 to 01 January 2026 at Whitestone Crescent Seaford Rise SA 5169. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1178 | 02/02/2026 | Documents relating to a burst main that occurred on 21 March 2024, at reservoir road Hope Valley SA 5090. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1182 | 28/01/2026 | "...I would like a copy or written advice as to the recorded reason for a burst water main as follows, which I believe to be "damaged by SGP Civil": SA Water Reference: CN:003480984 Property Location: 133 GLENGYLE TCE PLYMPTON Fault Report Number: 10434113 Reported: 27/10/25 Attended: 27/10/25 Reason: For internal use only in relation to the discipline of the excavator operator who damaged to water mains pipe..." | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1179 | 24/12/2025 | We are seeking results of a full 'pressure and flow test' for a property at 17 Jordan Street, Plympton Park. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1176 | 29/01/2026 | Documents and correspondence from 1 January 2015 to 29 July 2022 in relation to incidents, complaints, maintenance and works conducted at or around 64 George St, Paradise SA 5075. Documents from 29 July 2022 to 31 December 2022 in relation to any clean up works following the overflow incident on 29 July 2022. Documents from 29 July 2022 to 31 December in relation to clearing of the subject sewerage line, specifically any clearing works regarding tree roots | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1175 | 14/01/2026 | Copies of any documents, whether digital or in hard copy, in the possession, custody or control of SA Water relating to: 1) SA Water’s response to an incident in December 2024, whereby the property at 34 Foster Street, Parkside (Property) was flooded with sewage due to a blockage (Blockage). 2) Showing where the Blockage was located, the direction of flow on Foster Street and findings and/or observations made by SA Water representatives when investigating the Blockage, including any items found within the pipes; 3) What remediation and/or mitigation measures have been undertaken at the Property in response to the Blockage or are still being considered by SA Water in response; 4) SA Water representative’s views on the impact (if any) of the tree, located adjacent to the Property, on SA Water’s ability to provide services to the Property; 5) Whether SA Water is planning to replace the sewer pipes that service Foster Street and the Property; and 6) CCTV footage and images taken of the Blockage; including (but not limited to) documents containing plans, investigations reports, notes and/or correspondence to third party contractors. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1174 | 7/01/2026 | We request the following specific documents held by SA Water in relation to the burst water main incident that occurred on or around 5 January 2024 on the public road near or outside 1 Kevin Taylor Lane, Bowden SA 5007 (‘the Incident’): 1. Copies of SA Water’s incident notification records, incident logs, or job creation records that record the date and time the Incident was first reported to SA Water and the date and time SA Water recorded the Incident as resolved or completed. 2. Copies of any incident report, field report, fault analysis, or similar document prepared by SA Water staff or contractors that records SA Water’s assessment of the cause of the Incident. 3. Copies of the work order(s), job sheet(s), or maintenance record(s) created for the physical repair of the water main in relation to the Incident, and any associated repair completion report. 4. Copies of SA Water customer interaction records, complaints, or fault reports relating to the same water main for the period 4 December 2023 to 4 January 2024 (i.e., the month leading up to the Incident), to the extent those documents refer to defects within, or potential failure of, the main. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1172 | 17/12/2025 | SA Water Reference: CN:003441689. Property Location: 428 MARION RD PLYMPTON. Fault Report Number: 01772544. Classification: Leak on road - Flowing. Reported: 27/10/25. Attended: 27/10/25. Problem: Burst. Cause: Circumferential Crack. Remedy: S/S Band. I need to know if this circumferential crack to the cast iron main was caused by corrosion, thermal expansion and contraction, or external forces? In your experience has or can a cast iron main crack from being hit by an excavator's rubber bucket? | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1169 | 10/11/2025 | I request access to all documents relating to the plumbing works, approvals and sewer connection for the property: 2 Fleet Street, Seaford SA 5169. Specifically, I seek: Applications and approvals submitted to SA Water for connection to SA Water sewer infrastructure. Certificates of Compliance/eCoCs, including the name of the licensed plumber, dates of work, and details of excavation and sewer connection activities. Any associated documents held by SA Water or the Office of the Technical Regulator, including records identifying the licensed plumber who carried out the work and the relevant dates. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1168 | 12/11/2025 | Seeking documents relating to Hamilton Terrace at Paradise SA 5075. 1. Maintenance and inspection records for water mains on Hamilton Terrace at Paradise from 1 January 2024 to date. 2. Incident reports and repair logs relating to water mains leaks or other flooding incidents on Hamilton Terrace at Paradise on 16 March 2024. 3. Any correspondence (both internal and with residents or any other person) relating to water mains leaks or other flooding incidents on Hamilton Terrace at Paradise on 16 March 2024 including those relating to temporary accommodation or repairs. The documents are required to assess the circumstances of damage that occurred to several residential properties on Hamilton Terrace on or around 16 March 2024. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1167 | 20/10/2025 | Access to SA Water Site photographs for the buried water lines and location of water riser at Lot 82 Cambridge Street, Brahma Lodge, South Australia. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1166 | 27/11/2025 | I would like to access camera images and any other photos taken when SA Water performed assessment on a sewage on our property at 28 Bordeaux Drive, Woodcroft. Work has been done on 07/10/25. Work reference number is: 01754580. Also, if there are reports or any findings. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1165 | 7/12/2025 | I request all documents held by SA Water regarding the amount of re-lays being undertaken across South Australia since 1 July 2020, including any documents discussing/considering the process/policies for prioritising re-lay work. I request all documents held by SA Water regarding the location and dates of water main bursts since 1 July 2020. Date Range: 1/07/2020 - 01/10/2025. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1164 | 27/11/2025 | Copies of permit (commercial culling and destruction permits) applications to cull kangaroos on SA Water land for 2025. Number of kangaroos culled on SA Water land, broken down to each property/reservoir. Surveys conducted of SA Water land for kangaroos in 2025. Date Range: 9/01/2025 - 3/10/2025. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1163 | 4/12/2025 | All documents, correspondence and information held by SA Water relating to plans for paths in Hope Valley Reservoir including previous plans, draft versions and correspondence with the Minister's Office. Date Range: 19/03/2022 - 22/09/2025. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1162 | 16/10/2025 | A copy of the document presented to the Opening Reservoirs Taskforce in 2021 that included indicative capital costings for upgrading the Hope Valley water treatment plant. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1161 | 11/11/2025 | Requesting access to all documents relating to the environmental assessment, design, modelling, and management of tailwater discharge for the proposed Port Lincoln seawater desalination plant. Specifically: Hydrographic, oceanographic, and engineering design reports for the plant and diffuser infrastructure, including modelling of tailwater discharge, dilution, tidal behaviour, and residence times. Reports on tailwater quality, quantity, release timing, storage requirements, and environmental protection parameters. Policies, procedures, and operational guidelines governing tailwater management and measures to prevent environmental harm, including during low tide or low movement conditions. Environmental impact assessments or studies addressing marine species susceptibility, toxicity thresholds, and required release parameters. EPA design specifications or other documents regarding intake screening, filtration systems, and backflush pulsing to minimise entrainment of marine organisms. Any other documents relevant to environmental protection measures for the proposed facility. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1149 | 24/12/2025 | Please find here an official request, under your Freedom for Information process, to access the ‘customer care case details’ of the following incident: * SA Water Reference: CN:003226385 * Address of the incident: 26-28 COOROORA CR LONSDALE LT16 LT8 D9420+ * Known details: Emergency water was cut on the property following a request from a plumber the 07/03/25 REDARC identified water being cut off following an internal safety check and contacted SA Water the 06/06/25 to have the water reinstated * Information required: 1) Name / Date / circumstances of the initial request to cut water (Plumber) 2) Details of communication from SA Water to advise Owner that the emergency water was cut 3) Details of communication from SA Water to Owner or Plumber to enquire progress of work or lead time for the water to be reinstated. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1159 | 23/10/2025 | We act for Maptek Pty Limited. On 5 and 6 July 2023, a flood occurred at 31 Flemington Street, Glenside SA 5065 (our client’s property) as a result of a burst water main. We are seeking reports regarding the burst water main and information regarding SA Water’s maintenance and renewal practices. We have attached an authority from our client. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1151 | 29/01/2026 | Water Reference 01693063 - A leak at the front of the house meter noticed 2/05/2025. 8 Phone calls made to SA Water. The problem fixed 8/07/2025 but the bathroom pipe of water basin had filthy water coming up inside and a plumber had to be called. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
| SN1149 | 24/12/2025 | I request access to all documents held by SA Water relating to the following incident: SA Water Reference: CN:003226385. Location: 26–28 Cooroora Crescent, Lonsdale (LT16 LT8 D9420+). Known details: Water was cut to the property on 07/03/2025 following a plumber’s request. REDARC identified the loss of emergency water during an internal safety check and contacted SA Water on 06/06/2025 to request reinstatement. Information sought: The name, date and circumstances of the initial request to cut water (plumber request). All SA Water communications advising the owner that emergency water had been cut. All SA Water communications to the owner or plumber regarding the status of works or expected reinstatement timeframes. | For a copy of the documents and combined determination, please email: freedomofinformation@sawater.com.au |
Due to the large size of some determinations, these are unable to be housed online. For a copy of the documents and determination, please email: freedomofinformation@sawater.com.au.
If you wish to obtain records in another form, you can contact the Freedom of Information Officer at freedomofinformation@sawater.com.au