Our services
Our services
Every day we provide essential water services to cities, suburbs and towns across South Australia.
As one of the most efficient water utilities in Australia, we are continually improving the way we do this for our customers, to keep prices as low and stable as possible over time. To deliver on our commitment to efficiency, we strive to make smart, long-term investments, and the best use of new technologies.
We remain focused on meeting our legal and regulatory responsibilities as well as what is most important to our customers.
Of Australia’s water utilities, we have one of the longest water mains supply networks at more than 27,000 kilometres. In addition, we manage more than 9,000 kilometres of sewerage mains and a 419-kilometre-long recycled water network.
Overview of our network assets
Map of our supply area
Map of our reservoirs, water treatment plants, borefields and major pipelines
Map of our reservoirs, water treatment plants, and supply areas, metropolitan Adelaide
Map of our reservoirs, water treatment plants, and supply areas, outer metro
Map of our wastewater treatment plants
Major faults
Polkinghorns Rd
Arthurton
- 18/06/2020
Water Supply On
- 18/06/2020 03:05 PM - We are attending to an incident in Arthurton with no interruption to the water supply. The safety of our crews and customers comes first, and we always aim to minimise inconvenience by restoring services as quickly as we can. Reference Number WO: 07505663.
- See all major faults
Scheduled works
Spruance Rd
Elizabeth East
- 11/06/2021
Temporary Supply Interruption
- Estimated start time and water supply off: 15/06/2021 09:00 AM
Estimated restore time and water supply back on: 15/06/2021 04:00 PM
We’re improving your services and undertaking maintenance work in Elizabeth East. Sometimes our crews need to temporarily interrupt the water supply to our customers and/or manage traffic while they are working. Temporary traffic management may remain in place until reinstatement of the impacted road is complete. We always aim to minimise inconvenience by restoring services as safely and quickly as we can. - See all scheduled works
