Terms and Conditions

This application is subject to the terms and conditions contained within SA Water's Standard Customer Contract, and the Connections Policy. The Standard Customer Contract and Connections Policy applies to you, as a customer, from submission of this application. Fees for this service are listed in the Fees and Charges Schedule, including pricing for and initial flow test and any subsequent tests submitted on this application form.

Once you have submitted your application, you will receive an invoice for the applicable fee for this service within 5 business days. Please follow the instructions on the invoice to make the necessary payment. Please note that your Flow Test Report will not be completed until payment has been received by SA Water. Upon completion of the physical Flow Test, results will be promptly forwarded  to you.

  • Major faults

  • Underway

  • Polkinghorns Rd
  • Arthurton
  • 18/06/2020
  • Water Supply On
  • 18/06/2020 03:05 PM - We are attending to an incident in Arthurton with no interruption to the water supply. The safety of our crews and customers comes first, and we always aim to minimise inconvenience by restoring services as quickly as we can. Reference Number WO: 07505663.
  • See all major faults

  • Scheduled works

  • Underway
  • Spruance Rd
  • Elizabeth East
  • 11/06/2021
  • Temporary Supply Interruption
  • Estimated start time and water supply off: 15/06/2021 09:00 AM
    Estimated restore time and water supply back on: 15/06/2021 04:00 PM

    We’re improving your services and undertaking maintenance work in Elizabeth East. Sometimes our crews need to temporarily interrupt the water supply to our customers and/or manage traffic while they are working. Temporary traffic management may remain in place until reinstatement of the impacted road is complete. We always aim to minimise inconvenience by restoring services as safely and quickly as we can.


  • See all scheduled works