mySAWater – System maintenance is scheduled to commence at 8:30pm Saturday, 21 September 2019 and be completed by 10:00pm Saturday, 21 September 2019. During this time mySAWater will be unavailable.

Report a Fault, Major Faults and Scheduled Works Map – System maintenance is scheduled to commence at 8:30pm Saturday, 21 September 2019 and be completed by 10:00pm Saturday, 21 September 2019. During this time customers will need to report faults via 1300 729 283 and fault information will be not updated.

Leakage Allowance Application

Leakage Allowance Application

Before you begin

Are you eligible for leakage allowance?

The leak must be:

  • Concealed or reasonably undetectable
  • Repaired within six weeks of the detection or a high water use notice issued
  • Repaired or replaced with authorised materials

Other Conditions:

  • Only one allowance is allowed in a 5 year period for occupied properties in the same ownership
  • Only one claim per ownership is allowed for vacant land or infrequently occupied properties
  • Allowances will be based on 50% of deemed water wasted and capped at 600KL
  • Applications from Strata or Community Titles must come from the secretary or group representative

What you will need to complete this application:

  • Your SA Water account number
  • A current meter reading
  • Your meter number
  • Written details of repair work undertaken and materials used or a receipt for materials used in the repair.

I understand and wish to proceed

  • Major faults

  • Underway

  • Hazel St
  • Ascot Park
  • 21/09/2019
  • Water Supply Interrupted
  • Last Updated: 21/09/2019 02:09 PM - We are on site in Ascot Park and the nearby water supply may be unavailable until 21/09/2019 03:00 PM. Sometimes our crews need to temporarily interrupt the water supply to our customers and/or manage traffic while they are working. We always aim to minimise inconvenience by restoring supply as safely and quickly as we can. Reference Number WO: 07139709.
  • See all major faults

  • Scheduled works

  • Underway
  • Golden Grove Rd
  • Golden Grove
  • 21/09/2019
  • Temporary Supply Interruption
  • Estimated start time and water supply off: 23/09/2019 09:00 PM
    Estimated restore time and water supply back on: 24/09/2019 07:00 AM

    We’re improving your services and undertaking maintenance work in Golden Grove. Sometimes our crews need to temporarily interrupt the water supply to our customers and/or manage traffic while they are working. Temporary traffic management may remain in place until reinstatement of the impacted road is complete. We always aim to minimise inconvenience by restoring services as safely and quickly as we can.


  • See all scheduled works

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