Leakage Allowance Application

Leakage Allowance Application

Before you begin

Are you eligible for leakage allowance?

The leak must be:

  • Concealed or reasonably undetectable
  • Repaired within six weeks of the detection or a high water use notice issued
  • Repaired or replaced with authorised materials

Other Conditions:

  • Only one allowance is allowed in a 5 year period for occupied properties in the same ownership
  • Only one claim per ownership is allowed for vacant land or infrequently occupied properties
  • Allowances will be based on 50% of deemed water wasted and capped at 600KL
  • Applications from Strata or Community Titles must come from the secretary or group representative

I understand and wish to proceed

  • Major faults

  • Reported

  • Martins Rd
  • Parafield Gardens
  • 20/01/2019
  • Water Supply Interrupted
  • Last Updated: 20/01/2019 11:24 PM - We are on site in Parafield Gardens and the nearby water supply may be unavailable until 21/01/2019 02:00 AM. Sometimes our crews need to temporarily interrupt the water supply to our customers and/or manage traffic while they are working. We always aim to minimise inconvenience by restoring supply as safely and quickly as we can. Reference Number WO: 06604235.
  • See all major faults

  • Scheduled works

  • Underway
  • Main St
  • Eastwood
  • 21/01/2019
  • Temporary Supply Interruption
  • Estimated start time and water supply off: 23/01/2019 09:00 AM
    Estimated restore time and water supply back on: 23/01/2019 06:00 PM

    We’re improving your services and undertaking maintenance work in Eastwood. Sometimes our crews need to temporarily interrupt the water supply to our customers and/or manage traffic while they are working. Temporary traffic management may remain in place until reinstatement of the impacted road is complete. We always aim to minimise inconvenience by restoring services as safely and quickly as we can.


  • See all scheduled works

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