Leakage allowance application

Leakage allowance application

You will be eligible for leakage allowance if the leak is:
  • Concealed or reasonably undetectable
  • Repaired within six weeks of the detection or a high water use notice issued
  • Repaired or replaced with authorised materials
What you will need to complete this application:
  • Your SA Water account number
  • Your meter number
As evidence the leak has been repaired, you will need to provide
  • Your current water usage (kL) as recorded by your property's water meter, and
  • A plumber's invoice, or
  • Written details of repair work undertaken and materials used, including a receipt for materials (if purchased)
Other conditions:
  • You must be the owner or an authorised person for the property
  • Only one allowance is allowed in a five year period for occupied properties in the same ownership
  • Only one claim per ownership is allowed for vacant land or infrequently occupied properties
  • Allowances will be based on fifty per cent of deemed water wasted and capped at 600kL
  • Applications from Strata or Community Titles must come from the secretary or group representative

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The information you provide in this form is subject to SA Water's Privacy Policy.

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Step 1 of 3
Are you the owner of the above property?
It is on the right hand side of the front page of your SA Water bill (Include the * symbol if present).
Date the leak was discovered, eg. dd/mm/yyy
Your Water Meter Number is on the second page of your bill, under the heading Meter(s)
Record all the black and white numbers, starting from left to right, including any leading zeros e.g. 004510
Repair details
Date the leak was repaired
Were the repairs undertaken by a licensed plumber?
Files formats accepted: jpg, tiff, PDF, doc, docx
Files formats accepted: jpg, png, tiff, PDF, doc, docx


Applicant details

The information you provide in this form is subject to SA Water's Privacy Policy.


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