Leakage Allowance Application

Leakage Allowance Application

Before you begin

Are you eligible for leakage allowance?

The leak must be:

  • concealed (ie underground or in a wall cavity)
  • repaired within six weeks of the detection or a high water use notice issued
  • repaired or replaced with authorised materials

Allowances are not granted for:

  • Recycled water
  • Faulty or malfunctioning appliances or fittings that are not deemed as concealed, for example:
    • toilets
    • hot water systems
    • swimming pools
    • rainwater tanks/pumps and valves
  • Fixtures (internal and external taps)
  • Faulty workmanship
  • Vandalism
  • Negligence
  • A failing meter tap (stopcock)
  • Where the leak has not been repaired

Other Conditions:

  • Only one allowance is allowed in a 5 year period for properties in the same ownership
  • Allowances will be based on 50% of deemed water wasted and capped at 600KL

I understand and wish to proceed

  • Major faults

  • Underway

  • Mindacowie Tce
  • Middleton
  • 20/03/2018
  • Water On
  • 20/03/2018 08:37 PM - We are on-site responding to an incident in Middleton. Water should now be back on. Our crews may remain on site to perform further work. Traffic restrictions may also apply. Reference Number WO: 06280357.
  • See all major faults

  • Scheduled works

  • Underway
  • Rupert Av
  • Bedford Park
  • 21/03/2018
  • Supply Interruption
  • Estimated start time (water off): 22/03/2018 09:00 AM
    Estimated restore time (water back on): 22/03/2018 06:00 PM

    We’re committed to improving your services and are undertaking maintenance work in Bedford Park. Water supply in the surrounding area may be impacted during the above times. Traffic restrictions may also apply.

  • See all scheduled works