Leakage Allowance Application

Leakage Allowance Application

Before you begin

Are you eligible for leakage allowance?

The leak must be:

  • concealed (ie underground or in a wall cavity)
  • repaired within six weeks of the detection or a high water use notice issued
  • repaired or replaced with authorised materials

Allowances are not granted for:

  • Recycled water
  • Faulty or malfunctioning appliances or fittings that are not deemed as concealed, for example:
    • toilets
    • hot water systems
    • swimming pools
    • rainwater tanks/pumps and valves
  • Fixtures (internal and external taps)
  • Faulty workmanship
  • Vandalism
  • Negligence
  • A failing meter tap (stopcock)
  • Where the leak has not been repaired

Other Conditions:

  • Only one allowance is allowed in a 5 year period for properties in the same ownership
  • Allowances will be based on 50% of deemed water wasted and capped at 600KL

I understand and wish to proceed

  • Major faults

  • Reported

  • California St
  • Nailsworth
  • 25/11/2017
  • Water Off
  • Last Updated: 25/11/2017 09:32 AM - We are on-site responding to an incident in Nailsworth. Water may not be available in the surrounding area until 25/11/2017 04:00 PM. Traffic restrictions may also apply. Reference Number WO: 06114942.
  • See all major faults

  • Scheduled works

  • Underway
  • Esplanade
  • Aldinga Beach
  • 25/11/2017
  • Supply Interruption
  • Estimated start time (water off): 29/11/2017 09:00 AM
    Estimated restore time (water back on): 29/11/2017 04:00 PM

    We’re committed to improving your services and are undertaking maintenance work in Aldinga Beach. Water supply in the surrounding area may be impacted during the above times. Traffic restrictions may also apply.


  • See all scheduled works